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Awhile back, we added the ability to search for contacts or applications by phone number into the LRM. This is useful for when someone calls you, and you need to record some information on their record. By searching for them by their number, you have a powerful way to find the contact without disrupting the conversation.


Searching by a phone number is similar to searching by email. In any of the boxes you would search by email or name on the contact, try searching for the contact's number.

There is no formatting enforced on phone numbers due to the complexity of different formats used internationally. If you cannot find a contact by typing their phone as below, try doing a wildcard search by using the last four numbers of their phone number. In the example below, I would enter "*1798*" into the search box.