This article outlines instructions on how to allow other LRM users to send email on your behalf.
1. Log into LRM with Grainger log in credentials. Access LRM here.
2. In the top right of the screen, there are a few icons including a settings gear. This is where the options menu is now located.
3. Once you have selected the gear, a drop down menu will appear. Select "Options."
4. Go to the E-mail tab > Select Allow other Microsoft Dynamics 365 users to send e-mail on your behalf.