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The decision process consists of creating assigning a reviewer to an application, creating Review Forms, creating the decision letter via AL-Texts, and publishing the applicant's decision.

Decision Process 

  1. Log into the LRM, identify the application, and assign a reviewer to the application, create a review form by following the BBA Prebus Application Review Process.                                                                                                                                                                                                   
  2. Enter the decision for the application by using the process ribbon as needed:                                                                                                                                                           
  3. Create the decision letter after entering the decision for the application:  
    1. Click on 'Create Decision Letter' Button on the menu bar, and the decision letter should be generated within the next 5 minutes.                                           
    2. Find the decision letter under the application's 'Secure Documents' section.                                                                                                                                                                                                   
  4. Review the decision Letter, and publish it so that it can appear on the applicant's dashboard.  For example, if the date in the "Publish decision On" is set as a previous day or today, then the decision should be published immediately. Otherwise, the decision should be published at Noon on the scheduled date.  

Please review the Decision Management Reference Guide for more information. 

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