- General Eloqua documentation (UW-Madison wide)
- How to Request access
- How to Login
- Building an email in Eloqua
- Common pitfalls/mistakes to watch out for
- Accessibility quick tips
- Presend Checklist
- Sending your first email
- File Organization within Eloqua
- WSB Brand Guidelines for emails
- How to create a non-Eloqua sent email in Eloqua
- Creating engaging email content (UW-Madison IT)
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If you want a more specific breakdown of the email templates, check out the parts of the email documentation.
Note: If you will be sending Eloqua-created emails using a different email sender, here's some documentation on what to do differently: How to create a non-Eloqua sent email in Eloqua
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Once you've completed the training videos above, you can start creating your first email campaign. Because you're likely to need extra assistance on your first attempt, make sure to give yourself extra time to ask for help as well as for the review process after creation. (Ideally, 1-2 weeks)
If you're having trouble setting up your first email, you can contact the webteam at webteam@wsb.wisc.edu, where we can answer your questions or set up a meeting in which we can work together to make sure you're not missing any steps.
Once you think you've gotten everything ready on your email campaign, you will need the web team to review and activate it. Follow the steps on asking the web team to activate your emails. Most likely, you will have a few mistakes on your first email, so be ready to implement any feedback we give you(if you need additional assistance, we can set up a meeting). Once everything is set up correctly, we will activate (send) your email campaign.