...
- Setup your email campaign, making sure you have thoroughly tested your email(especially all links in your email), double checked your contact list, etc. The web team will review your email for common mistakes, but you are the one responsible for ensuring your email has the right content and setup.
- You can catch most of your mistakes by reviewing the presend checklist, accessibility quick tips, and common pitfalls before sending to the web team. Don't forget to send yourself a test email!
- Send an email to webteam@wsb.wisc.edu.
- Set your subject line as "Please activate Eloqua campaign for [send date]" (or something like that), and provide the name of your campaign, as well as the link to it. You can include multiple campaigns in the same email.
- We try to activate campaigns within a couple days of receiving the tickets, but it may take longer. Try to send in requests as early as possible, and let us know in the ticket if you have a hard deadline.
- Tip: schedule a send date and time for your campaign so that it can be sent at the exact time you want, instead of when the web team has time to click activate.
- Keep an eye on your email after sending the request- we may have questions and corrections, and won't activate until they are resolved. The sooner you respond to our questions, the sooner we can activate for you.
- If it's your first time creating an Eloqua email, it's likely that there will be a few errors. Please be ready make edits and correctionsÂ
The process above only applies to email activation requests. If you need more in depth assistance with your email, such as uploading contacts and creating an email campaign, send in a request at least one week in advance of your send (preferably 2 weeks ahead of time), so we have enough time to assist you.
If you/someone on your team no longer needs Eloqua access
...