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If you have suddenly lost access due to the Redwood update, please email marketingautomation@wisc.edu for assistance.


  1. Email the web team and CC Mia Bentel to let us know would like access. (webteam@wsb.wisc.edu, bentel@wisc.edu)
  2. Fill out the Data Compliance Form
    1. Set your access level as "basic" 
    2. Note that it can take around a week for access to go through, so plan ahead! (Standard turnaround is 3 business days, but can be more during busy times)
    3. Emails regarding your access will come from marketingautomation@wisc.edu (you can email them directly if access is taking longer than expected).
  3. Once you have access, carefully review the training materials, and make a practice email prior to making any "real" emails.
  4. If you're having trouble while creating your first real email, please contact the web team (webteam@wsb.wisc.edu) with any questions. 

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  • Have correctly set up 3 email sends ("Campaigns") that were reviewed and activated by the web team.
  • Need Plan to send more than at least 12 emails through Eloqua per year
  • Agree to be rigorous in your caution of:
    • making sure your emails are setup correctly prior to sending (use the presend checklist)
    • following accessibility guidelines for every email
    • only editing and activating emails that you are responsible for
    • never editing or changing templates(don't click "Manage Templates"), dashboards, or anything you weren't trained for without permission from the web team

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