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Basic Eloqua training is done through the UW-Madison's Eloqua Canvas course (created by the Marketing Automation team). All new users will automatically gain access to the course. How to Request access to Eloqua.
If you are an existing user and would like access to the Canvas course training, please fill out the Redwood Canvas Access Form.
The canvas course was created for all UW-Madison users, and we do a few things a little differently at WSB. Please refer to the documentation below for WSB specific information.
A few WSB specific notes on the canvas course:
- References to your “Department” and “Team” refers to all of WSB. We are the biggest Eloqua user group in UW-Madison! Everything WSB users create is visible to all other WSB users.
- Please review our guidelines for file organization.
- We have custom WSB templates for you to use. Outside of the canvas course, you will not be making your own email Templates, nor will you need to use the built-in Eloqua templates.
- If you need a new custom template created, please contact the WSB web team!
- You can skim over the sections on Templates and Advanced Styling, as these are managed by the Web Team.
- When uploading contacts, your “Contact Label” should always be “WSB”
Your “email group” is usually just your department within WSB.
- Review our documentation for WSB specific rules and guidelines on email settings.
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