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- Users don’t read, they scan
- Keep copy short. Avoid paragraphs or multiple sentences of text. Bulleted lists and short phrases or sentences are easier to read.
- “Take all the copy on the page. Cut it in half. Then cut it in half again.” -Steve Krug, Don’t Make Me Think: A Common Sense Approach to Web Usability
- Chunk content into sections so it’s easily digestible for users
- Headings go in order (H2, H3, H4) to make content readable and accessible for all users. In other words, new sections start with H2s, a heading underneath an H2 is an H3, and so on.
- Keep like copy consistent in length
- Example: If you have a section with 3 cards, each card should have approximately the same character count
- Consider cutting Cut or reducing reduce introductory text
- Users don’t read it (and the longer it is, the less likely they are to read it)
- If you need it, keep it brief and to the point– introduce the content that follows.
- Avoid fluff and don’t repeat what is elsewhere on the page
- Make copy action-oriented. Start with a verb.
- Incorporate the pages’s Primary Key Word(s) for SEO purposes
- Column I in the information architecture spreadsheet
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Web 2.0 is an evolution of the WSB website into a more dynamic, modern, and engaging digital experience. Principles:
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Standards
On the web, copywriting should follow the regular Wisconsin School of Business copy standards. However there are some exceptions and special cases:
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