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  • Users don’t read, they scan
    • Keep copy short. Avoid paragraphs or multiple sentences of text. Bulleted lists and short phrases or sentences are easier to read.
    • “Take all the copy on the page. Cut it in half. Then cut it in half again.” -Steve Krug, Don’t Make Me Think: A Common Sense Approach to Web Usability
  • Chunk content into sections so it’s easily digestible for users
    • Headings go in order (H2, H3, H4) to make content readable and accessible for all users. In other words, new sections start with H2s, a heading underneath an H2 is an H3, and so on.
  • Keep like copy consistent in length
    • Example: If you have a section with 3 cards, each card should have approximately the same character count
  • Consider cutting Cut or reducing reduce introductory text
    • Users don’t read it (and the longer it is, the less likely they are to read it)
    • If you need it, keep it brief and to the point– introduce the content that follows.
    • Avoid fluff and don’t repeat what is elsewhere on the page
  • Make copy action-oriented. Start with a verb.
  • Incorporate the pages’s Primary Key Word(s) for SEO purposes


Info
titleWeb 2.0

Web 2.0 is an evolution of the WSB website into a more dynamic, modern, and engaging digital experience.

Principles:

  • Reduce, reduce, reduce! 
  • Copy should be bold and short
  • Utilize teaser content (progressive disclosure) to give users a small taste of the content, then let them choose to view more


Standards

On the web, copywriting should follow the regular Wisconsin School of Business copy standards. However there are some exceptions and special cases:

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