| Tip | ||
|---|---|---|
| ||
Welcome to the |
- Network services - email, security, authorization and access, addressing, routing, and connectivity (wired and wireless networks).
- Hardware services - servers, workstations, laptops / notebooks, tablets, displays, and printers.
- Software services - operating systems, database management and reporting, office suites, media / helper applications, anti virus software.
- Application services - LRM, Office 365 email and calendaring,
- Procurement services - ITS serves as a coordinator for purchasing many of the hardware, software, services, and tools for research and learning.
We are focused on helping you derive the greatest value from our core areas of expertise. We welcome your questions or feedback anytime. Please feel free to stop by our office on the fourth floor of Grainger Hall, room 4270.
Technical Support: Please email support@bus.wisc.edu or contact our voice line at 608-262-6868. Fluno Center staff can use the same email address, contact the same voice line, or dial the ITS support extension in the Fluno Center, 441-7343.
Hours of operation: Monday - Friday, 8:00am to 5:00pm. After hours and weekend support is offered as best effort. If this is critical, please contact Steve Van Der Weide's cell phone at 608-692-5090. If you reach voice mail for either voice option, please leave a detailed message of your name, the day / time of the call, a callback number, and a brief description of what you are experiencing.
WSB Four Pillars: Collaborative, Inspiring, Trustworthy, and Progressive.
The staff of the ITS are exceptional people who are committed to the goals of the WSB. They are:
WSB Knowledge Base. This is a WSB resource maintained by various service teams within the school. To search on KB articles, click on "Search for a solution" and enter keywords that match your criteria. To browse specific content section, click on any of the KB sections defined by the business unit in the space shortcuts on the left menu tree. Finally, browse by topic below. Any feedback or questions are welcome - support@wsb.wisc.edu. |
| Livesearch | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
|
Browse by topic
| Labels List | ||
|---|---|---|
|
Recently updated articles
| Recently Updated | ||||
|---|---|---|---|---|
|
Frequently asked questions
- Add links to popular how-to and troubleshooting articles.
- Highlight important documentation.
Need more help?
- Link to resources such as your service desk, questions & answers or a forum.
- List contacts for getting additional help.
Other resources
- Include links to relevant external sites and services.
- Add other helpful information.
You might want to:
- Create your first knowledge base article - Click "Create" and select a "How-to" or "Troubleshooting" article.
- Customise the home page - Click "Edit" to get started. Include useful information like what users can expect to find in this knowledge base, frequently asked questions and links to other resources.
Director of ITS
Steve Van Der WeidePhone: 608-692-5090
Email: steve.vanderweide@wisc.edu