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Before sending an email or before asking the web team to activate one for you, did you:

  1. Update Sender Email Address to be sure it uses the suffix @explore.wisc.edu ?
  2. Set the correct Reply-to Name and Reply-to Address?
    1. For the correct email settings, see Sender and Reply-to Name and Address.
  3. Check the Email Group is correct?
  4. Double-check the subject line and preview text?
  5. Test it to be sure it looks and acts how you want it in the email client?
    1. Remember, when sending a test email, do not use the "Email Checker" option. It checks emails by clicking on all the links, which includes the unsubscribe button. Always select "HTML email" instead.
  6. See Accessibility Quick Tips for further information on the following: 
    1. Check the functioning of your links (buttons and text links)?
      1. Do not use “click here”, “link”, “use this link”, or the full URL
    2. Do not use underlines unless it's for a link! Users expect underlines to be links, and it will be confusing if the text isn't a link.
    3. Check that all images have alt text?
    4. Check that the header hierarchy is correct?
  7. Check your image sizes?
    • Full-width images should be no larger than 600 pixels wide. (If image quality is a priority, 1200px is okay for a max width)
    • Half-width (and smaller) images should be 300 pixels wide. 
    • For bonus points, run your image through tinypng.com before uploading it to further shrink the file size.  
    • Photo editing quick guide
  8. Double-check you have selected the correct Segment and Email? 
  9. Did you schedule and save the campaign?
  10. Make sure to use the template as is and stay within the WSB brand guidelines (e.g. don't change button styles, font-colors, etc)
    1. See Template Breakdown for how the template works
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